Question 1

Do you offer samples?

Accepted Answer

Yes, samples are available under each listing's quantity.

Question 2

How many seals per pack?

Accepted Answer

Most seal quantities are sold in sets of 10 (ex. Set of 10, Set of 20).

However some specialty designs, like numbers, are listed in specific quantities. For example, “No. 1-5” gives you one of each number 1 through 5.

Question 3

When will my order ship?

Accepted Answer

Standard seal orders take about 1-3 days to make. If you order quantities of 150+ they may take up to 5 days to make.

I do my best to get things out as soon as possible. Feel free to reach out if you have a specific deadline.

Question 4

How do I order if I need irregular quantities of each number (ex. 5 of Number 1, 4 of Number 2, etc.)?

Accepted Answer

Just reach out and let us know what you need. We can create a custom invoice for you. Its very common with weddings and events so don’t hesitate to ask.

Question 5

I am looking for a specific color/design:

Accepted Answer

Please reach out with your request. Many times if you are looking for a certain color or design (not custom like a monogram or logo) we can usually find something with one of our vendors.

Question 6

Will the seals melt or break?

Accepted Answer

The wax we use is a blend of resin and wax which allows it to hold at higher temperatures. That also gives more flexibility to prevent cracking or breaking when mailed.

Question 7

Can I use wax seals in the mail?

Accepted Answer

Yes. Seals can be used on the outside of your envelopes. There may be an extra charge due to the added weight of the seal and the added thickness. We recommend requesting hand cancelling by the post office to limit the number of machines they pass through. It is always best to ask your local post office how they suggest handling them.

Question 8

Do you offer custom designs?

Accepted Answer

Yes, custom designs are available.

See Custom Wax Seal listing

Question 9

How long does a custom order take?

Accepted Answer

Custom designs that require an engraving take about one week (7 day) to complete and be ready to ship. We can expedite if needed, but additional charges will apply.

Question 10

Can you make my logo/design on a seal?

Accepted Answer

Yes, this offering would be the same as our Custom Wax Seal offering.

Frequently Asked Questions